Job Description

1. Product development and Team leadership

• Lead the engagement with the business users at different levels to understand business needs, document the requirements. Analyse, document, evaluate and prioritize the requirements and make recommendations on implementation.
• Lead discussion on product requirements which meets customer requirements, ensuring feasibility, functionality, and integration with existing systems / platforms. Provide technical direction to the development teams on new features and defects that needed development.
• Participate in sprint meetings and lead technical discussions and give guidance to the development teams.
• Work closely with the Engineering teams in India to ensure individual designs complement the broader road map.
• Provide relevant code examples and implementation details to the development teams for various solutions that needed implementation.
• Review the developed code and ensure that it meets standards compliance parameters. Evaluate Estimate validation and set expectations for the deliverables with the project managers.

2. Maintain Quality Assurance of products-Defect and incident Management

• Hands on investigation, finding solutions and development of fixes for key market defects and production incidents.
• Development of root cause analysis and find feasible preventative development solutions to prevent any additional issues.Facilitation of a smooth hand off with required details and detail the next steps to Development teams.
• Ensure that the product features are developed and delivered to meet customer requirements with excellent Quality.
• Ensure alignment across ANDROID and IOS development teams to meet the architectural standards and core platform capabilities and designs.
• Manage and guide the development and design of Engineering solutions for implementation that suite customer needs.
• Guide the development on solutions by partnering in design, establishing standards and best practices, and coordinating across multiple technical teams and achieve compatibility with customer needs.

3. Client Support of New Initiative Management

• Provide technical guidance to Product Owners and McDonalds teams for new initiatives. Direct and participate in proof-of-concepts as required when considering enhancing existing products or in the introduction of new technologies.
• Participate in solutioning sessions, Ideation sessions and suggest improvements to the existing products, so that the quality and the usage of the product increases.
• Direct the product owner and the team on the technical clarifications required and make sure that the solutions proposed work as per the business requirements.
• Maintain a trustworthy relationship with both the Product Owner and the Product Development Leads and contribute to the overall improvement of the product.
• Join key customer meetings to help promote products, improve communication, and help solve resolve issues together if a critical issue arises.

Education + Experience